Pet Owners

What Clients Need to Know

To properly prepare for your pet’s next appointment, make sure that you:

Fill Out the Entire Form

Please be as thorough as possible when filling out the “reason for appointment” section on the form. When it comes to your pet’s health, there is no such thing as too many details.

Send Past Records

Knowing your pet’s health history can help us provide the best possible care. If you do not have the information available, please tell us the names of their former veterinarians.

Use a Leash or Carrier

We aim to create a calm environment for cats and dogs, but we know that going to the vet can still be stressful. To keep your pets and others safe, please always use a leash or carrier.

Veterinary Services Delivered with Courtesy and Respect

What to Expect at Our Clinic

As a client of Deer Creek Animal Clinic, you can expect our full attention to your pets’ needs.

When you arrive for your appointment, you will be greeted by our reception staff. We will usher you into an examination room after checking in your pet. In most cases, one of our veterinary assistants will start by asking about your pet’s medical history, current conditions, and the reason for your visit.

Dr. Rowland will come to meet you and start the exam on your pet! She will ask you further questions and then may recommend diagnostic tests if needed. Once the tests have been run, which can usually be done in the practice, she will discuss a possible diagnosis and treatment plan if warranted. We want to make sure that we are explaining everything as we go and we encourage you to ask questions!

Our veterinary assistants will likely come back to wrap things up. They will provide you with helpful pet care information and answer any remaining wellness questions for you. Our front desk staff will process your payment and schedule any needed follow-up appointments.

Please note: Our goal is to see all our clients and patients on time. While we have contingencies for emergencies, there will be times when the unexpected creates delays. We work to ensure these are minimized as much as possible.

Helpful Resources

Veterinary Partner shares accurate, helpful care information, created by veterinarians to share with pet owners.